Refund Policy

Refund Policy for MerchPanel

Thank you for choosing MerchPanel! We are committed to providing you with high-quality services and an exceptional customer experience. If you are not entirely satisfied with your purchase, we offer a refund policy that allows you to request a refund within 24 hours after the payment was made. Please read the following refund policy carefully.

Eligibility for Refund
To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 24 hours after the payment was successfully processed.
• Your account must not have violated our Terms of Service during the usage period.
• The refund request must be submitted to our support team at contact@merchpanel.com.

Refund Process
To request a refund, please follow these steps:

1. Send an email to our support team at contact@merchpanel.com within 24 hours of your payment.
2. Include your order details, including the transaction ID and the reason for the refund request.

Refund Decision
Our team will review your refund request and respond within a reasonable timeframe. If your refund request meets the eligibility criteria mentioned above, we will process the refund promptly.

Refund Method
Refunds will be issued using the original payment method used for the purchase. Please note that it may take a few business days for the refund to appear in your account, depending on your bank or payment provider.

Non-Refundable Items
The following items are non-refundable:

• Subscription renewals after the initial 24-hour refund window has passed.
• Refund requests made after 24 hours from the time of payment.

Contact Us
If you have any questions or concerns about our refund policy, please contact our support team at contact@merchpanel.com.